July 19, 2019

Shipping Firmware for #1009 DMX/RDM Repeater changed to v 1.7.7.0 as of July 19, 2019

 

Applies if you have seen the 1009 lockup and it needed rebooting to continue DMX

We have had reports that some large systems that incorporate a 1009 as a Repeater and has very active RDM (ANSI E1.20) traffic, the 1009 will become unresponsive and the RDM indicator LEDs lock on. This is normally due to field wiring issues, poor termination or badly behaved responders holding the DMX/RDM party line open too long during discovery.

1009 FrontOblique 480px

The 1009 is not field upgradable. As of July 19, 2019, all 1009 manufactured ship with V1.7.7.0. If the label has DOM 07/2019, it will have V1.7.7.0. You can also check using Pathscape and a Pathport. Do an RDM Discover on the Pathport port that the 1009 is connected to and highlight the “DMX/RDM Repeater” discovered.

1009 Bulletin 1

In the Properties box, under Basic Properties you can read the Firmware Version.

1009 Bulletin 2

If you are experiencing any issues with your 1009, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.